Nowadays, there are many ways to transfer money to the same bank or to different banks. Since using internet banking mobile banking to ATMs, however, despite these technological advances But it is undeniable that human error still happens frequently.
plus they are wrong money transfer. This can happen because when sending You might not be able to concentrate. Maybe it’s because you’re in a hurry or sleepy. So you typed in the wrong account number. However, you don’t need to worry. Here’s how to cancel a transfer that was sent.
Is it possible to cancel a transfer that has already been sent?
Broadly speaking, funds cannot be withdrawn or canceled once the sending process is complete. You can click the cancel button at the ATM or on the mobile banking application you are using.
If it’s been sent, you can contact your bank about the transaction error. The bank may not be able to refund the money you have sent, however, they can act as an intermediary between you and the holder of the relevant account number to process the return.
This intermediary from a bank is necessary because you as a customer do not have access to other people’s mobile numbers and personal data. Make sure the person is using an official number from the bank. Because as a customer He doesn’t have access to the phone numbers of other customers. including yours
How to cancel money transfers sent to people’s accounts
1. Press the cancel button.
If the money transfer process is still in progress You can click the Cancel button on any ATM or online banking application. Do this as quickly as possible because nowadays transfers to neighbors and between banks can be done very quickly.
2. Calm down
If the transfer process is successful and you want to cancel the transaction The first step you should take is to stay calm and think clearly. Although it does not rule out the money sent. fraudulent accountBut it’s also possible that you made a mistake just because you dialed the wrong account number.
No matter what reason you made the wrong transfer The first step is to be calm. Then collect proof of delivery such as wire transfer, screenshots of wire transfer and, if necessary, bank statements. If there is a real fraudulent behavior, be sure to record the fraudster’s number to use as evidence with the bank as evidence.
3. Report to the bank
The next step is to report the transaction to the bank. You can report directly to the nearest bank branch office. or contact the relevant bank’s call center. Be sure to bring all gathered evidence and other supporting documents such as police reports, ID cards, etc.
In this case, it is possible that the bank will not be able to return the money sent. but can act as an intermediary between you and the relevant account holder by contacting them directly in front of you or by other means.
If the transfer transaction is wrong, it is a fraud. You can ask your bank to block the relevant account. Especially if you and the scammer use the same banking service.
4. The transaction is carried out by the bank.
When contacting the bank either through the call center or directly contacting the bank Be sure to bring complete proof of the transaction and let the bank know what actually happened.
Then the bank will examine the transactions that you have made according to standard operating procedures (Cor.Chor.) Applies. If fraud is identified Banks can help by blocking problematic accounts. and inform the address of the fraudster so you can report it to the nearest police station. The bank will attempt to contact the relevant account holder on your behalf.
This process can take days to weeks. While waiting, all you can do is pray that the account owner returns the money you sent.
5. Your money back
If the account holder is a co-operator and not a fraudster It is possible for your money to be returned once the bank can contact the account holder number.
How to avoid wrong transfers
Here are some tips to help you avoid mistranslation:
1. Use Copy and Paste Shortcuts
Your bank account number is made up of 10-16 digits, so don’t be surprised if there are prone typos or other errors. due to carelessness to reduce this risk You can copy the account number sent by a colleague or anyone you know. and copy it in the account number section in mobile banking.
Some mobile banking applications also allow users to record certain account numbers that are often the destination of money transfers, so the risk of sending incorrect funds due to inaccuracies can be minimized. a little
2. Verify the recipient’s name before clicking send.
The next method is to check the name of the payee before pressing send. Often the bank will show only the first and last letter of the recipient. Make sure the two letters match the first and last two letters of the recipient’s full name.
3. Verify the recipient’s account number.
Check the beneficiary’s account numbers two or three times to make sure none of them are wrong. Especially if you enter account number information manually. and does not use a copy and paste mechanism like number 1 above, or does not record the account number at all
How to overcome fraud with incorrect transfer modes
In recent years, there have been many scams using incorrect transfer methods. Scammers will contact you through the messaging app and tell you that they sent the wrong money to your account. fake transfer proof. Hope you send that money back to them.
to overcome this The first thing you need to do is check the movement of your account. Secondly, you need to remember that other clients have no right to know your personal data. Even if the person claims to be from the bank. Make sure the person uses the bank’s official number to contact you.
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