OneDrive Full, Some Users Fail to Send/Receive Outlook Emails

In November 2022 then Microsoft announce that starting February 1, 2023 they will count Outlook email usage as OneDrive capacity, whereby every email that users receive or send will fill the free OneDrive capacity they have.

Now regarding this, reported from The Registercurrently it seems that there are quite a number of users reporting that they failed to receive or send emails in Outlook as a result of running out of free space on OneDrive.

As one report from the named user James Romanenko on the Microsoft Forums page followingeven though the user gets 15 GB free e-mail storage on the Outlook page, but when the OneDrive capacity as a whole is full, emails fail to be sent or received.

"I can not receive or send email because One drive is full. My one drive is full over 5GB but my email is only 2.6GB out of 15GB yet I cannot use my email. Why is it using my One drive quota for my email?" tanya James Romanenko

Now the question is why Microsoft includes 15 GB of information free e-mail storage on the Settings > Storage page on outlookeven though if the overall capacity of OneDrive (of which the free and personal versions only get 5GB) is full, then Outlook won’t work properly.

This problem is of course a question for quite a number of users, because it seems that there are many users who find the same thing, despite the capacity free e-mail storage there are still quite a lot available, if the OneDrive capacity is full then Outlook will not run properly.

Well with this information, if you are an active Outlook user and even if you still have capacity free e-mail storage there are still many, you must provide free space on OneDrive so that the Outlook service can work properly.

In addition, it’s a good idea to filter your Attachment files and clean them if you don’t need them anymore, considering that large Attachment files will fill the capacity of the user’s OneDrive.

So, are you a OneDrive user? comment below guys, and do you still have OneDrive capacity available?

via: The Register, Microsoft, Neowin